Uptime Service - Always know its up & operating!

We call it "Uptime Service"

Our fully automated system remotely monitors the operation and performance of each of your cameras around the clock. You'll never have to worry about a camera being down because we proactively monitor and resolve any issues in real-time.

Our automated 24/7 system meticulously checks the health of each camera, ensuring that video, recording, image quality, and performance are all operational. If an issue is identified, our technical support team remotely logs in to resolve it, achieving a 98% success rate. In cases of electronic failure, we promptly dispatch a replacement part and schedule a service technician for on-site repair. All included in a low monthly fee.

Likely, the first time you hear of a problem is after it's already been resolved. The daily comprehensive reports detail your system's performance and the previous day's events and actions.

Rest easy knowing your camera system is in capable hands with Backstreet on the job. Our 24/7 Uptime service includes camera performance monitoring, remote diagnostics, replacement parts, and all on-site service calls. The service is affordable, offers seamless protection, and assures peace of mind knowing your cameras are operational, focused, and being recorded.

Made & Operated in the USA

All software and remote servers utilized with the Uptime Service are meticulously developed and hosted within the continental United States. No shady foreign servers, no mysterious software developers. Every aspect of the service is USA-generated, proven secure, and completely trustworthy. Backstreet stands firmly behind the integrity and security of the system in all its facets, ensuring unparalleled reliability and peace of mind for our users.